Support & Announcement-wireframe

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When to Seek Immediate Help

If you are experiencing a crisis, please seek immediate professional support.

This platform is not equipped for: 

• Mental health emergencies
• Medical emergencies

If you are in the U.S. :

• Call or text 988 (Suicide & Crisis Lifeline)
• Dial 911 for immediate danger

Your safety comes first.

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Coaching Expectations and Boundaries

Coaching is designed to guide, support, and empower — not replace medical care.

What Coaching Includes: 

• Behavior change guidance
• Habit strategy and accountability
• Educational insights

What does it not include:

• Medical diagnosis
• Emergency support
• 24/7 availability

Please use appropriate medical professionals when needed.

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Refund and Cancellation Policy

We aim to be fair, transparent, and straightforward.

Memberships: 

• You may cancel anytime
• Access continues through the current billing period
• No partial refunds for unused time

Courses:

• One-time purchases
• Refunds subject to policy terms

View Full Refund Policy →

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Terms of Service

By using The Daily One Percent platform, you agree to the following:

• You are responsible for how you apply the information provided
• Content is educational — not medical advice
• You will not misuse, copy, or redistribute proprietary materials

We reserve the right to:

• Update platform features
• Suspend accounts for misuse or abuse
• Protect community safety

View Full Terms of Service →

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Privacy Policy

These policies and guidelines help keep The Daily One Percent community safe, respectful, and aligned with the mission of sustainable, science-backed health.

What we collect

• Account information (name, email)
• Membership and course activity
• Assessment responses (used for personalization)

How your data is used

• To personalize your Blueprint and recommendations
• To deliver courses, resources, and support
• To improve platform performance

We do not sell your data. Ever.

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Managing Membership & Billing

All billing is self-service and transparent.

From your account page you can:

• Update payment methods
• View invoices
• Upgrade or cancel memberships

No hidden fees. No lock-ins.

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Updating Your Profile

Your profile helps personalize your experience.

You can update:

• Name & email
• Password
• Profile photo

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Using the Course Forum

The forum is tied directly to your course experience.

Use it to:

• Ask module-specific questions
• Share insights or breakthroughs
• Learn from others’ experiences

Tip: Search before posting — many questions are already answered.

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Joining the Coaching Community

The coaching community is a space for shared growth and accountability.

Inside the community:

• Weekly prompts
• Peer discussion
• Wins, challenges, and reflections

Guidelines:

• Be respectful
• No medical advice
• Support over judgment

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How to Message Your Coach

Messaging is for guidance, accountability, and clarity — not emergencies.

How to send a message:

1. Go to Coaching → Messages
2. Click New Message
3. Select your coach
4. Send one clear question or update

Tips for better responses:

• Be specific
• Share context
• One topic per message

Response times: Coaches typically reply within business hours.

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Accessing Your Course & Modules

Your course is delivered inside the platform in a structured, self-paced format.

How to access your course:

1. Go to MemberHub
2. Click Courses or My Courses
3. Select your enrolled course

Inside the course:

• Modules unlock in order
• Each module contains videos, readings, and downloads
• Your progress is saved automatically

Tip: You can move at your own pace — there are no deadlines.

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Finding Resources & Downloads

Resources are designed to support action — not overwhelm.

You’ll find:

• Habit trackers
• Planning worksheets
• Reflection prompts
• Guides and templates

Best practice:

• Download only what you plan to use
• Return when you’re ready for the next tool

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Using Your Blueprint Page

Your Blueprint is where insight turns into action.

What your Blueprint includes:

• Your Daily OP assessment results
• Focus areas based on your score
• Suggested habits and next steps

How to use it effectively:

• Review it weekly, not daily
• Focus on 1–2 habits at a time
• Update it as your priorities change

This is not about perfection. It’s about steady progress.

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MemberHub Overview

What MemberHub is: your “home base” for everything inside The Daily One Percent — links, tools, course access, community, and support.

What you’ll typically do here:

• Start your Daily OP assessment or review your score
• Open your Blueprint and update your current goals
• Jump into the course (if enrolled)
• Find Resources & Downloads (templates, trackers, worksheets)
• Get help in Support & Announcements

Quick links: